What about people who do not have the mental capacity to understand the Great North Care Record or the opt-out process?

If you are a guardian, carer or have power of attorney, you will have two choices: 

• Request that they be opted out of the Great North Care Record – contact our helpline on 0344 811 9587, email us, or visit our opt out page
• Allow them to be automatically opted in – if you are happy with this, you will not have to do anything further

As health professionals, we believe that better sharing of information will mean safer care, so we hope that most people will remain opted in. If a guardian, carer or person with power of attorney requests to have someone opted out of record sharing, their request is considered by the patient’s GP. The GP would make the final decision in the patient’s best interests.